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What types of handbags and purses do you have in your store?

At Intikhaab, we carry the most famous and sought-after designer handbags and purses that mostly come under the description of "accessible luxury." You have the option to choose from regular crossbody bags, satchels, hobo bags, wallets, phone crossbodies, backpacks, and shoulder bags.

Are all bags listed on Intikhaab authentic?

Absolutely. All bags listed on Intikhaab are 100% authentic and genuine. If you are still hesitant to buy, we strongly recommend you read Why Trust Intikhaab to remove all your doubts.

How do you price your bags?

Depending on the bag's condition and the price it was acquired at including any shipping and customs fees, we come up with a final price. We also mention the MSRP (Manufacturer’s Suggested Retail Price) after conducting careful research of the market value of a particular bag. 

If the price is in GBP or USD, we convert it to PKR and then reduce it further to make it affordable for a wide range of customers.

Do you have used bags on your website?

Most of our bags are new with the original tags attached. However, we also have a pre-owned category on our site that offers used handbags by expensive brands like Balenciaga, Chanel, Dior, Mansur Gavriel, Tory Burch, and Burberry.

How can I post a review for your bags?

We welcome positive feedback and reviews from our valued customers. You can visit our Facebook page (http://www.facebook.com/intikhaab.official), click on Reviews, fill out the fields and post it. You can also attach your photo with the bag or the bag's photo only when posting a review.

We feature our clients on our social media channels from time to time.

Placing an Order

How do I place an order?

After browsing through our collection (either by category or by brand), you can easily buy a bag by adding it to your shopping cart. Once you are done shopping, you can hit the checkout button, enter your shipping details, choose a payment method, and place your order.  

For “Available on Demand” bags, you can place an order in the same manner but it’s recommended to read our guide on suh orders to be totally sure of how it works. 

What kind of payment methods do you accept?

Currently, we accept Cash on Delivery (COD), direct bank transfer (IBFT), and JazzCash. There is also a way to get yourself registered at QisstPay and avail a bag on installments. QisstPay offers its own payment gateways and a plan to pay back in 4 or 6 monthly installments.  

Returns & Exchanges

What if the bag/shoes I receive are damaged or defective?

Although we make sure all the bag details are thoroughly conveyed to the customer before they decide to purchase it, still if you are not satisfied with your purchase or the item you receive is damaged, you can get in touch with the customer services department within 48 hours of receipt. 

We will either offer you a full refund or an exchange depending on the severity of the issue. For more information, you can refer to our return/exchange policy.


Do you offer international shipping?

Currently, we are unable to ship our bags outside Pakistan. But in the future, we plan on offering this service along with more flexible and convenient payment methods.

How long does the order take to be delivered to my doorstep?

For items available in stock, it doesn't take longer than 3 to 5 business days for the order to be delivered. However, for bags and shoes on pre-order, it may take up to 6 weeks for the order to be delivered to your doorstep. However, the average time is 3 to 4 weeks but sometimes due to unexpected delays, we give the client at least a 6 weeks timeframe for the items to be delivered. 

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